FAQs

Frequently Asked Questions (FAQs) - CasePhone 7K

1. What is CasePhone 7K?

CasePhone 7K is an online store specializing in stylish and durable phone cases. We offer a wide variety of designs to suit different phone models and personal styles.

2. How can I place an order?

You can browse our website, select your favorite phone case, add it to your cart, and proceed to checkout. Follow the payment instructions to complete your order.

3. What payment methods do you accept?

We accept various payment methods, including:

• Credit/Debit Cards (Visa, MasterCard, etc.)
• PayPal
• Cash on Delivery (if applicable in your area)

4. How long does shipping take?

Shipping times vary depending on your location:

• Local Orders: [X-X] business days
• International Orders: [X-X] business days

5. Do you offer free shipping?

Yes, we offer free shipping on orders over [X amount]. Shipping fees may apply to smaller orders.

6. Can I track my order?

Yes! Once your order is shipped, we will provide you with a tracking number to monitor your package.

7. What is your return/exchange policy?

We accept returns and exchanges within [X] days of receiving your order. The item must be unused and in its original packaging. Please contact our support team to initiate a return.

8. What if my order arrives damaged?

If you receive a damaged or incorrect item, please contact us immediately with a photo of the issue. We will arrange a replacement or refund.

9. Do you offer custom phone cases?

Yes! We offer personalized phone cases. You can upload your own design or request a custom print.

10. How can I contact customer support?

You can reach out to us via:

• Email: [Your Contact Email]
• Phone: [Your Contact Number]
• Social Media: [Your Social Media Links]

Have more questions? Feel free to contact us!